| Category: | Storage, Store, |
|---|---|
| Address: | 9640 Hudson Rd, Woodbury, MN 55125, USA |
| Postal code: | 55125 |
| Phone: | (651) 968-8647 |
| Website: | https://www.publicstorage.com/self-storage-mn-woodbury/1545?pid=pslocalsearch |
| Monday: | 9:30 AM – 6:00 PM |
|---|---|
| Tuesday: | 9:30 AM – 6:00 PM |
| Wednesday: | 9:30 AM – 6:00 PM |
| Thursday: | 9:30 AM – 6:00 PM |
| Friday: | 9:30 AM – 6:00 PM |
| Saturday: | 9:30 AM – 5:00 PM |
| Sunday: | 9:30 AM – 5:00 PM |
Horrible non-existent customer service. I’ve been trying to get my account corrected for over a month on a storage unit that I never rented. Nobody can fix the account balance and nobody will call me back. Good luck to anyone that needs to talk to a human being.
I was able to resolve my issue today with the help of Ben so I improved my rating to 4 stars. He assured me that management is working on improving customer service and I would rent from Public Storage again if I need a storage unit. I appreciate them fixing the problem right away when it got to the right person.