Address: | 4001 N Norfleet Rd, Kansas City, MO 64161, USA |
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Postal code: | 64161 |
Phone: | (816) 423-5800 |
Website: | http://www.musiciansfriend.com/pages/about-us |
Monday: | 8:00 AM – 5:00 PM |
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Tuesday: | 8:00 AM – 5:00 PM |
Wednesday: | 8:00 AM – 5:00 PM |
Thursday: | 8:00 AM – 5:00 PM |
Friday: | 8:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
I ordered an assortment of gear from Guitar Center online a few weeks ago. When the package arrived, there was a single piece of tape that was mostly torn off and the box was peeping open on my doorstep. The tape was placed badly as well, barely covering the box opening. I was nervous that some of my items fell out during shipping before even getting any further. Correct to my senses, when I opened the box, I noticed I only had 4 pairs of drumsticks (I ordered 9) I immediately called GC customer service and a guy named Caleb helped me and got the remaining 5 pairs of sticks out shipped out the same day. Very nice and handled it with grace.
Just recieved the 5 pairs of sticks, but the box was taped very poorly again. A single piece of tape that had peeled off to the side during transit.. Grateful that they wrapped the sticks, otherwise they would’ve fallen out again without a doubt. I STRONGLY suggest that whoever packs and ships your items do a better job of taping/packing. A high expense that can be easily avoided. Thanks to Caleb who helped me out though and didn’t give me any hassle or haggle.
They let me train my working k9s on their industrial park land ... Great Security
Only +++ things to say about price, service, and support. Never a problem getting through on the phone or even online chat. Generous with discounts (just ask!). Love the free shipping (OK - so you have to wait a few days or pay for premium options.) And no sales tax. Love that they have everything I would want - and affordably.
Best Musical instruments in Kansas City, Missouri. Explorers Percussion, Guitar Center, Seuf's Guitar Repair Llc, RentMyInstrument.com, Bradford & Franzke Fret Shop
Mejor Instrumentos musicales en Kansas City (Misuri). Explorers Percussion, Guitar Center, Seuf's Guitar Repair Llc, RentMyInstrument.com, Bradford & Franzke Fret Shop