JCPenney

• Christie Susan
  
  
  (December 16, 2018, 10:27 pm)

  The jewelry department was crazy busy when we went in to pick up a repaired ring. We were greated by each member of the team. And given the amount of people standing in the department, we knew it could be a while. Finally Pam turned her attention to us. She retrieved our fixed ring, looked up info to send off two other items for repair, sent off a third item in an attempt to repair it, and answered several questions. She maintained poise and professionalism throughout the entire transaction. This may seem like a "that's her job." Kind of moment.
  However after working in the customer service industry for more than 25 years myself, the ability to maintain composure throughout a repetitive stressful day is difficult. And she continued with grace before and after our transaction was complete.
  People like Pam are the reason that i continue to shop at this location.

• Alan Harnett
  
  
  (November 25, 2018, 8:57 pm)

  One of the better JCPenny stores. Large parking lot. During the holidays they had a lot of staff. The store was clean and well merchandised. The lines were short on Black Friday.

• Ladonna Stokes
  
  
  (September 17, 2018, 6:40 pm)

  Love the place! I got a color & cut today. It's perfect! I also purchased some hair spray for my mother-in-law which she was very pleased with. It's brilliant to have a salon inside JC Penney because they have such a wide range of quality products in one place. You can buy a tie, a sports jersey, shoes, a bed, luggage, some appliances, jewelry and get your hair did. ????

Kansas City, MO Department Store | Clothing & Shoes | JCPenney

STORE: (816) 410-2960. Customer Service: (800) 322-1189. JCPenney's women's apparel provides trendy and classic styles for every woman. Whether you need an outfit for work, school, special events, or just to run errands, we have a fantastic selection of women's clothing from your favorite brands and...

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JCPenney, Platte

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Phone: (816) 410-2960 (International format: +1 816-410-2960)

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