Address: | 10800 N Pomona Ave, Kansas City, MO 64153, USA |
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Postal code: | 64153 |
Phone: | (866) 321-2287 |
Website: | https://www.justbats.com/ |
My son cracked his favorite bat this last weekend in a tournament. I emailed JustBats about it. The warranty was to expire in 16 days. They gave me zero hassle and immediately sent me a shipping label to return the bat. As soon as I dropped the bat off at UPS, they shipped the new bat out to us. I will always use JustBats to purchase my son’s future bats.
Great people to work with great service
Just ordered a bat for my six-year-old and not having done that before had some questions around weight and length based on how big he was, bat speed, etc. I reached out to customer service and within a few minutes had someone building a profile on my six-year-old and and made a few recommendations along with links to selections. I made my selection and then received my bat in the mail the next day. This was the online shopping experience that every other company should be trying to emulate.
I have found JustBats and also JustGloves to have consistently knowledgeable and helpful phone staff. A lot of inventory to choose from, competitive pricing, and the phone support staff has never been pushy at sales. Deliveries have always been very quick. We have bought approximately seven bats here and at least a few gloves here, and I never look anywhere else. Plus, it is great to help support a company that is not a behemoth ruthlessly pushing smaller businesses out of business.