St Charles Psychiatric Associates & Midwest Research Group

My son has been treated here for a year and a half. We started with a different provider that has now left and really like our new provider, Danielle, much better. She takes the time to speak to my son to find out how he is feeling and what is going on in his life. When certain mediacations have had adverse side effects, communication in the portal has come in a timely manner and have had no issues with appointments and getting prescription refils.

I would take the negative reviews lightly as every place has days where computers or phones crash. I’m having issues with meds with my PCP so I feel like med issues may be common? My overall experience from being worked with patiently to find the right provider to having pleasant interaction with staff to my provider appointment being completed.. I was pleased. I feel at ease getting my help here.

My experience with this establishment has been nothing short of exceptional.

From the moment I walked through their doors, I was greeted with warmth and professionalism by their courteous staff. This location exudes a calming ambiance, immediately putting me at ease despite the initial nervousness I had before coming in!

If I could rate my experience 10 stars I would. the staff was extremely helpful and patient in getting me in. I can confidently say they care a lot about their patients and the staff is tight knit, they have great communication. My questions were throughly answered and felt as if I was being treated as a family member. I will be recommending them to everyone from here on out.