Maryland Medical Group: Garcia Kathleen M MD

Had good service, nice clean helpful staff. Parking lot was full, including much needed handicapped space but there were only about 6 people in the bank at this time. Where did all the people go? Wheelchair entrance needed.

The guy at the Randallstown branch, started the conversation by mispronouncing my first name. BTW, I'm 70 and probably old enough to be his mother. All I wanted to do was deposit money to a joint account. When I left that branch, I wanted him to go to hell. I drove down the street to the Rockdale branch. I was met "at the door" by a young man. He was polite and interested in helping me . I felt that they wanted me to leave satisfied. | He asked another person to explain what I needed and she was equally helpful and respectful. I left with a solution to my problem and a smile to boot! Thank you Ms Holt!

The bank manager, Ms. Holt at the front desk helped me.I did not have to wait to see an associate. I was really in a stressed out mode dealing with a property purchase and credit card debt playoff.Thank you so very much for your patience,honesty and help.