U.S. Bank Branch

A bank has always been “just a bank” until now. First, once the pandemic set in, we received a personal call from the bank to check in and see if there was anything they could do. Several months later, we were hit with significant fraudulent activity and were dealing with the corporate teams. I reached out to our local branch and Jim (the manager) was a Godsend. He helped expedite communication and forms and worked with authorities. At a time when we easily would have switched banks due to the situation, Jim made us a a forever customer.

After a recent move we had to find a new bank. We found our new bank! Every employee is happy to assist you. From Jim the manager, Jason who helped open our account to every other employee who always smiled and never put us on hold for 5 minutes. We found our bank and I hope that others will find this bank also. Thank you again to everyone at US Bank in Kirkwood.

Very helpful with all of my transactions in general.