Tesla

First time here was to test drive. Staff was very helpful and friendly. Few months later I picked up my model 3, again everyone was super helpful and nice. I have been to service a few times and never had any issues. Technicians have always been able to identify my concern and correct any issues I have had in a timely manner. I feel like they take care of my car and respect it as their own.

I usually don’t write reviews but wanted to give a shout out to the wonderful team at Chesterfield Tesla! This is primarily a review on the Tesla Delivery process. I ordered my 2023 Model 3 Performance from out of state (Louisiana) and basically could have taken delivery in any state that allows Tesla direct sales. My state does not allow direct sales due to politics of the day. I have a daughter attending SIUE in Edwardsville, IL, about 40 miles east of Tesla Chesterfield, so I thought it would be nice to pick up the car and visit my daughter. During the order process, Tesla Chesterfield was very responsive to my requests for car status. I was a bit concerned based on internet stories about deliveries gone wrong. My delivery was about as smooth as it gets! The Tesla Chesterfield team were extremely nice and efficient. The car was clean and ready to go when I arrived. It took me maybe 10 minutes to look over the car and it was 90 percent charged and nearly flawless. I had my sales associate give me a quick tutorial on the screen operation and I was on my way within 30 minutes of arriving. I spent about a week running around Edwardsville with my daughter and then drove it 740 miles home and got very used to the Supercharger network. It was very easy to charge and the trip was great! The car has not had any issues other than minor technical glitches and most seemed to resolve themselves. Overall, my delivery experience with Tesla Chesterfield was excellent and I highly recommend them for anyone in the area or, like me, for anyone looking to do a Tesla delivery Vacation in the STL area!

Excellent first experience with getting service on my Model 3. Logan H was amazing, explained everything very thoroughly, and addressed all of my needs. I was very impressed with the difference between Tesla customer service and other traditional dealerships. Mind blowing! 🤯

Thanks Logan!

My car needed a new parts above the tires that was making squeaking noise.Took my Tesla model 3 and had the repairs done in the same day. All new parts are from this year 2022. Didn’t have issues and the car has been working fine.
Amazing service!
Thank you Tesla team.