Rhymes Heating and Cooling

The technician called prior to arriving, arrived on time, was professional, courteous and spent time telling me his findings. This is an example of all of my interactions with Rhymes. It's been more of a partnership than customer/business. Great people all around, from customer service to technicians. Feel confident that they do what they tell you they will do.

A/C went out on Friday evening (6/18 - hottest day of the year)! Called Rhymes after hours and got an answering service who took my info and said someone would call back shortly. Less than 5 minutes later, I spoke with a polite, respectful man who said they couldn't get anybody out until Saturday morning which was fine with me as 2 other companies I called couldn't make it out until sometime the following week. I got a call from the service tech around 9:00 am on Saturday telling me he was 10 minutes away. He arrived, found the issue, swapped the part, and had my air running in less than a half hour. I did have an issue with my invoice and received a call directly from Stephen Ryan who was able to explain things to me and resolve the issue to my complete satisfaction. All 3 men I spoke with from Rhymes couldn't have been nicer or more respectful. I was completely satisfied with Rhymes and now will highly recommend them.

I have worked with Rhymes Heating and Cooling for 10+ years. They are very responsive and reliable. Staff is friendly and they provide excellent service. They have quality products and fair pricing. I definitely recommend them for your commercial and residential needs.

Five stars for the Rhymes attention to customers. ANOTHER 5 Stars for ADAM, the in-home technician. Adam has been servicing our system for ages! Each time, he is professional, precise, and polite. In all my 76 years, I do believe that Adam is the BEST representative of a business or corporation I have had the pleasure to meet.
Adam ... you are the BEST. See you for the heading checkup.

I was able to have my furnace serviced within hours of my initial call. The tech was able to locate the problem right away. He was very courteous and thorough. Great job!