Address: | 6021 Grand Lodge Ave, Papillion, NE 68133, USA |
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Postal code: | 68133 |
Phone: | (402) 885-7100 |
Website: | https://www.hillcresthealth.com/locations/hillcrest-country-estates-grand-lodge/ |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
My mother lived in the York unit for 1 year before she passed away. She received excellent care from regular and hospice staff. She was treated lovingly, respectfully and professionally. They were her 2nd family until the end! Their staff training is top notch and effective! They pampered her until the end!
My mom is in rehab there and I really like the staff and they take good care of her. This is the 3rd time she has been there and everytime she has a surgery this is where she requests to be.
Hillcrest has provided a place to live in comfort surrounded with interesting contemporaries, many planed activities, entertainment and a facility in which to swim, exercise. In addition a library, two dining rooms and transportation to local medical facilities and shopping for those who require help. All this is done by a helpful, cheerful staff in a friendly happy manner . Hillcrest and it’s staff should be rated a four star operation.
BUT the food at Hillcrest is a weak link. THE FOOD IS CONSISTENTLY INCONSISTENT !! Inconsistent in quality and quantity. The meat is of generally poor quality and is often over cooked with to much salt and to many spices. With so many good reliable restaurants at our doorsteps it is difficult to consistently patronize Hillcrest. The “kitchen” is improving but is currently a two plus star operation.
Management has a difficult time making decision between the various level of authority. Still there are many stars on the staff. The list is long but a few of the brightest stars are Michael, Annette, Mary, Pam, Natalie, and Kerri. All four star plus people
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