Heavrin Lumber Co

I came to Verizon store at Madison I received an excellent help and service from Brenda she was helpful and supportive I would really appreciate her services.. thanks Brenda

This store in Madison NJ is by far the best Verizon retailer in the area.
Had many troubles upgrading to a new iPhone13. Both old and new phone would not work. Short Hills could not help and told me to call support. (?) Kaiser, at the Madison store was very professional and fixed the issue in ten minutes. Shop this store.

I always have the best experience at this store. The staff is friendly, kind, patient, and knowledgable. They go above and beyond for every single customer. I can't see myself ever going anywhere else for phone issues. I hope each member of the staff knows what a vital part they are of the community, and how much all of their customers appreciate their hard work and extensive knowledge. My day is made!

The service at this store is phenomenal and deserves at least 10 stars. From the managers to the technicians, everyone is friendly and incredibly helpful. They identified the issue with my phone, arranged for a replacement, gave me a loaner phone (I thought that only happened with cars!), and then transferred my data to the new phone for me. I am truly grateful for their support. Thank you! I would not go any place else to get my phone serviced.

David the manager is very kind and experienced. He helped me look for the best deal possible on both my new phone and adjusting my plan to a lower rate. He was very efficient in helping me set up my new phone and patient as the process went past the store's closing hour.