| Category: | Health, |
|---|---|
| Address: | 2520 Wigwam Pkwy, Henderson, NV 89074, USA |
| Postal code: | 89074 |
| Phone: | (702) 260-8400 |
| Website: | https://www.prestigecare.com/location/prestige-senior-living-at-mira-loma |
| Monday: | 8:00 AM – 5:00 PM |
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| Tuesday: | 8:00 AM – 5:00 PM |
| Wednesday: | 8:00 AM – 5:00 PM |
| Thursday: | 8:00 AM – 5:00 PM |
| Friday: | 8:00 AM – 5:00 PM |
| Saturday: | 8:00 AM – 5:00 PM |
| Sunday: | 8:00 AM – 5:00 PM |
I am so very grateful for the staff at Mira Loma. My mother had to be placed in an assisted living facility due to having a stroke and her living alone. I had done some research and toured other places before picking this establishment. We decided on this facility because the staff was warm and welcoming and all of the residents seemed happy and engaged during our visit. (Keep in mind, we had to pick a place during Covid, Mira Loma actually cared about keeping the family and resident in contact, many other places did not allow visitation from the family forcing isolation, secondly, my kids were allowed to visit, many places did not allow children) The initial employee that I worked with was Al, he was exceptional in reassuring me that my mother was being left in good care. He answers all calls and texts very promptly and that was soothing during a time period of high stress.
The facility is very clean and there are a lot of activities for the residents to participate in. The staff really encourages the residents to participate; this was great for us because at first my mom was shy due to the fact that she has limited speech because of the stroke. The staff really went out of their way to make her feel at home and included. Everyone knows her name and daily routine. This place makes you feel like your loved one is the only one they are taking care of. My mother absolutely loves all of the staff! From the girls that help her out daily with her room needs to the medication staff that help her after hours. Joel, Mercy and Janie were a joy to deal with. I would recommend this facility to anyone who was looking for a place to care for their loved one. Mira Loma is top notch and I will forever be grateful for the care they have given to my mother.
I am a physical therapist and I work in home health. During my experience with home health, I have had many patients at this facility. The facility is very clean and beautifully decorated with lots of open space. They have an extensive activity program and have nice exercise and game rooms. Even with all of this, the thing that I was most impressed with was the care and professionalism of the staff. The staff here are truly caring and attentive. As a health care professional, I notice many things on facilities like this that others might miss, and I must say that Prestige is a fantastic place if you are considering assisted living for yourself or a family member.
I stayed at Mira Loma for over two weeks for a respite stay between rehab and home. The staff were outstanding and all were team members. They really care for the residents and go out of their way to help each resident. They treat everyone with respect. They have a supervisor of house keeping who is excellent. Cecelia at the front desk is so helpful. Francis who drives the residents to doctor's appointments and on outings is outstanding and should be made employee of the month at sometime. All the administration are great. All of their team members are outstanding.
I write this review with a grateful heart.
My Mother moved into Prestige at Mira Loma in Henderson, Nevada in early August of 2016. She was having issues living alone and needed help. As a family our first thought was her moving in with us. We looked at homes with Casitas and were very serious about it. We had a home nursing company with her during the day, which was wonderful. Still, it wasn't quite what we wanted and we were very apprehensive about her moving anywhere. We felt like we were abandoning her. We checked places in our area. All the places were wonderful in there on way. All caring places. All were different though. Little things. Those little things always mean a lot. The differences we saw in Prestige at Mira Loma really gave us peace of mind. The way the staff walked us through the process. Helped us to help her understand why she needed to be there.
Then backing up all the promises with action and results. The move initially was temporary, at least that's what we explained to her. We said we would try a month just to get her meds and her diet straightened out. Her first night was a little rough. Not used to being checked on a regular basis, she called and said "Why are these people coming in to my room? " I told her it was just part of the service there! As time went on she LOVED the service. She loved the people coming into her room giving her meds, food and companionship. She was never alone anymore and she loved it. She always said how great the food was. How great the service was. How the staff would talk to her and make her feel so special. They did an amazing job!
As time went on she became so comfortable and felt so safe. We were so blessed to have her there.
Most of the time she stayed in her room. She did not want to get involved in all of the activities and events . There was always something happening there, however, all she wanted to do was to stay in her room and watch TV and Football. She loved football especially her Steelers. But the staff tried and tried.
In the end when they alerted us she wasn't feeling good. We came to check on her and we took her to the hospital. Unfortunately, she passed, thankfully quickly and painlessly. She did not suffer. Like our family, the staff at Mira Loma mourned her loss. Stepping up as usual, they helped us, by offering condolences and assistance through the complicated process you go through when your loved one passes. Then doing the little things, like making sure that her room was cleaned when out of town family members came for her service and wanted to see the beautiful place that she raved about. They also helped us with her belongings and moving her items out.
If you are looking for a place I would strongly recommend Prestige at Mira Loma. Compare Prestige at Mira Loma to other places, compare the facilities, amenities, staff, food, activities and the rooms. If it's right for you, trust your feelings and I believe you will have the positive experience we did.
Last October I was forced to make a life changing decision for my 89 year old mother, from independent to assisted living. My husband and I looked at several locations before finding Prestige at Mira Loma. We knew instantly this was the place for mom. The staff was very helpful, patient, and supportive during this difficult time. The staff, food, entertainment, and services offered at the Salon (which mom loves) are all excellent. I finally have peace of mind knowing mom is happy, comfortable, and very well taken care of. The decor and services provided for the residents is that of an upscale hotel, truly a "Prestigious" place to live, and at a very affordable price.