State: | Nevada |
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Address: | 9340 S Eastern Ave #104, Las Vegas, NV 89123, USA |
Postal code: | 89123 |
Phone: | (702) 360-4867 |
Website: | http://www.locknloadgunstore.com/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 9:00 AM – 6:00 PM |
Sunday: | 10:00 AM – 4:00 PM |
So I would like to briefly go over my experience. I completed my transaction over the telephone after being recommended here by a close friend, I live in the state of Florida and here is how my experience went. I called four times and sent 2 emails.The 1st time I called I spoke to Nick I believe it was, very polite and astute individual he was prompt and informative. I called initially to inquire about an Archon Type B I had been diligently searching for for a month i he confirmed they had one in stock and explained thoroughly what exactly I needed to do in order to place my order. I sent my 1st email with the requested information as well as a thank you. My 2nd phone call was to make sure that they received my info and payment this time I spoke to Andrew I believe he is the manager/owner, again very polite, and all around amazing guy. My 2nd email was to request information on any RMRs they may have in stock to which they promptly replied with an inventory list for me if I should so choose to purchase one. My 3rd phone call was to confirm shipment and tracking information I spoke to a separate sales associate at that time who followed suit with the characteristics of his predecessors that I spoke to. Shipping was 2 day (as is with all pistols) but as soon as payment was confirmed they had the pistol boxed and shipped I expected it yesterday (Tuesday 7/13 but instead it arrived Monday 7/12) which I was very pleased and surprised to see. My fourth phone call was today, the pistol is immaculate - perfect - everything I expected and so much more, they even sent a cool thermos a patch and some stickers I will be throwing on my safe 😊. I simply called them to thank them for such excellent service throughout the entire process, it truly was a phenomenal experience and would wholeheartedly recommend them to anyone looking for a firearm, ammunition and everything in between! Thanks guys! You rocked it!
Walk in and right away I was asked if I needed any help, told him what I was looking for, he show me, but the internet price was half the price in the store, told it was a internet price, and he went and asked the manager, they gave it to me at the internet price. Cool place
P.s. I even missed up the paperwork and they were very understanding
Not sure what all the reviews regarding the customer service but I've been there maybe 4 times in the past month and every single visit I was treated great and were helped promptly! Their prices are a bit on the high side for certain items but I would recommend this store!