Public Storage

I cannot begin to express my gratitude to BRANDY for her outstanding and exemplary customer service. Yesterday, I was in a panic over my unit and this representative walked by and without hesitation offered her services and options for me. Many would have kept walking and continued doing their work but this is an example of a worker going ABOVE and BEYOND. Not only was she patient and understanding, she displayed a level of compassion that is rarely seen in customer service reps currently. I want to commend her for everything but I, also, want to inform her company of her valuable she is and how lucky they are to have workers representing this company so well. I wish she was a regular at the location I am renting from but I can also move to her regular location. This kind of customer service makes me feel better about renting with Public Storage.

Lei was increasingly helpful and kind. Fantastic customer service! I definitely will recommend her and Public Storage for any storage needs!

Thank you Lei for your outstanding help. She answered all my questions and is friendly and kind. She made the whole process easy for us. Great customer service. The location is clean and well kept. I highly recommend this location.

Storage building is clean and there is an elevator. Carts are available during business hours. There are annual price increases on your unit. Brandy was friendly as she efficiently served each customer.