Intermountain Healthcare Craig Primary Care Clinic

I have been a patient of Dr.Tran for many years. He is very personable with me and cares about my health. I recently went through a life threatening experience due to another doctor’s negligence, so Dr. Tran takes the time to calm my fears with all medical treatments and recommendations. With the turnover of staff I was going to have to wait three months to see him, but the office staff found a way to get me because my prescription refills were soon to run out. I love Dr. Tran and his staff and will continue my care with him for many years to come.

I established with Dr. Francis and he was wonderful! He took the time to get to know me and what was going on with me.

The MA (can’t remember her name, started with a D) anyway, she was great. Very personable and made me feel like we’ve know each other for years.

I recommend them but don’t want them to get over booked 😉

It's been many years since I have felt this comfortable at a Doctors office. Starting right from scheduling an appointment through the entire process. The ladies up front were cheerful and friendly. Then I had the pleasure of meeting the most amazing nurse ever!! Ava! She has the best sense of humor and had me laughing so hard I almost forgot why I was there. Dr Smith was also amazing. Kind, attentive and knowledgeable. I will definitely keep coming here even though my insurance won't pay for this clinic after end of month. Worth every dollar I will spend there.

I post this on behalf of my wife who had a recent appointment at this facility. The purpose was to review recent labs tests and radiology reports, and to discuss current issues.
The facility is well maintained, clean, pandemic pro-active, and efficient. All staff members are polite and helpful. I appreciate being included in all phases of the interview and examination especially since my wife sometimes needs help understanding what is being said or explaining herself. Not all providers allow the spouse to enter with the patient. She has come out of providers' offices shrugging her shoulders telling me "I don't know what they said."
Arriving at a pre-set time, the check-in process was quick, the wait time minimal. My wife's PCP gives her/us all the time needed to ask questions and explore options. She had all the recent test results and reports ready to review and discuss. Based on current issues, she made one referral to a specialist, and called in one Rx which was ready for local pick up the same day.
Patients with certain insurance plans are not always satisfied with their choice of providers. We are very satisfied in this respect and looking to see if we can continue this arrangement in 2022.

I had to do a hospital stay follow up with my primary care doctor. The one I was designated by my insurance couldn’t see me until 2 months. The wonderful office assistant found Dr. Christopher Francis could take me immediately. From the time I walked in to meeting with him (he took his time and was prepared to see me) to checking out the staff were so pleasant and professional at all times. Having quest within the office was even more amazing. I had my blood work done and referrals and follow up appointments before I left. Kudos!!! This is the way all medical facilities should be.