Woodstove Distributors, Inc.

This is not some fake review because I know him. Cannot recommend this business enough!! Randy got our pellet stove to us super fast (while everyone else was MONTHS out) and Ricky had a hell of a time because of a tough install at our place. Even with that difficulty, they were nothing but nice. Randy accidentally under quoted the install by $268 AND WOULDNT EVEN LET ME PAY FOR THE OVERAGE!! HE ATE THE $268 and refused to let me cover it. Unheard of these days. Incredibly knowledgeable and great to deal with, look nowhere else for your needs. Thank you so much to Randy, Ricky and the team!! We are grateful to you all.

Great prices, selection and the team are very helpful and professional

Max came out last year (yes, this review is very overdue!) and correctly diagnosed what needed to be fixed to get our gas fireplace working properly - for much less than a previous competitor quoted us (the competitor actually told us we had to have the entire system replaced!). He explained everything in layman's terms which I was grateful for. I highly recommend Woodstove Distributors/Incline Village fireplace and Max - they are typically very busy but worth waiting for.

I am very happy I found this store. I have never owned a pellet stove before and after seeing a picture of what one would look like in my house I wanted to recreate the image in my own home. After calling a couple of other stores and not getting a call back I called Randy at Woodstove Distributors. Randy answered all of my questions and even though I am a ways away from his store he had no issues with wanting my business. I had a contractor remove my old gas insert fireplace and prepared my area for my new stove. We ran into a small snag when we had some concerns about the chimney pipe placement going through my wall, Randy had his installer come by my house to help prepare the chimney pipe location so we could install the rock on our wall. The stove took approximately 6 weeks to order and when it came in his installer Ricky did a great job of making everything look perfect.

We have been working with Randy personally and professionally for over 10 years. He has YEARS of experience and is very knowledgeable. He will help you choose the right stove for your home and you can be confident that you have made the right decision. We are customers for life.