Pep Boys

Traveling from NYC to Western NY we were unlucky to catch a flat near Hackensack. Being late in the day on July 4th, we were obviously concerned about finding a place that was open to replace the tire. Lucky for us, Carlos and his team at Pep Boys in Lodi, NJ were open and happy to help. Because the car is all wheel drive, we ended up having to replace all four tires. Our SUV has odd size wheels. Although an odd size, they had two brands in stock. They made recommendations and gave us a great deal. Out the door with less than $700 for four tires with mounting and balancing. We were expecting to pay far more. Although it was after five, on a holiday, the team never made us feel rushed or bothersome. Carlos was very accommodating to us. He provided excellent service to us. We sincerely appreciate this. What they did to get us back on the road was greatly appreciated.

I had a great experience here today. Carlos provided excellent service and was a pleasure to deal with.

I arrived due to an emergency that happened on the way, and I was left with my mouth open, very professional people, they definitely know and they like to do their job, I recommend it 100%

The best experience I’ve ever had going into a mechanic place of business. They really work with you financially and they are honest and fair. I’m definitely never going to any other shop to fix my car but here. The manager is awesome and it reflects on the staff because they are just as amazing. Thank you guys for doing great work!