Fabio & Co ITALIA

• Ali Chu
  
  
  (September 13, 2019, 12:20 am)

  I was looking for a new leather sofa, and after some extensive search and the great reviews on Google, I decided to visit Fabio & Co. The showroom in NJ is decent size but it didn’t have all the models. Oren assisted us. He was knowledgeable and professional. I found the sofa I like and paid in full the same day. I was aware of the waiting time of 3 months because everything was made to order.
  
  I gave 4 stars review because the quality of products are good. However, the after sale service was not very satisfying. Around the time my new sofa was supposed to come, I needed to get rid of my old sofa, so I called a couple times to the showroom to find out a more precise time frame, so I could arrange when to get rid of my old sofa, and not having to sit on the floor. The time frame given to me wasn’t consistent. So I ended up having no sofa for a week. Oren told me he would be the one calling me to let me know the sofa arrived the US, but instead, the delivery company called and arranged the shipping. After the sofa was delivered, nobody called me to follow up to see how everything worked out.
  
  I am quite disappointed with the service. I was thinking to see how their furniture and service is and potentially buy more furniture as I am replacing other furniture in my apartment. Now I don’t think I will go back again. I felt they just took my money and didn’t care everything else afterwards. I can’t even imagine if I have problems with my sofa later, what do I do?
  
  They do have good products here, but don’t expect too much about the after sale service. I wish this could have done better.

• Yelena Meytes
  
  
  (July 31, 2019, 4:53 pm)

  Recently bought a sectional couch, dining table with chairs and a sofa for our parents. Every single item was excellent quality. All items come directly from Italy, so it will take time to get your furniture. But the quality of the furniture and professionalism of the store makes it worth the wait.

• gorge mandez
  
  
  (March 19, 2019, 6:06 pm)

  From the moment I entered Fabio&co was greeted with top customer service and respect. My shopping experience was very comfortable and at no time did I feel like all that mattered was my $$.Mr Oren truly made my shopping experience about receiving what I came for but I received so much more than furniture. My trip to buy a Living room Set was priceless and incomparable. Highly Recomended

• Angel Riley
  
  
  (March 11, 2019, 10:57 am)

  I liked the service we got there from Tommy And Oren. He was attentive and went over everything with us. Very helpful and knowledge of the material, furniture, and the warranty program.

• Joanne Blackman
  
  
  (March 9, 2019, 8:42 pm)

  Nice showroom and very inviting sales representatives. We’ve done quite a bit more business with this location than I expected. They were very accommodating and helpful as we picked out our furniture.
  Thank you Oren for your help
  Will definitely recommend to friends and family

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