Brown & Brown Metro, LLC

Your assistance last year after our roof problem was so helpful. You were so aware of me and the confusion and emotional turmoil the situation was creating . Talking to you made me assured all would be fine.
The bills were paid quickly and completely as promised. Thanks.

I have been @ Brown and Brown for years as a customer. I have shopped around to find, they provide the best rates for me, as well as the best service possible. My rep Joanna, recently helped with a car purchase out of state. The insurance card was ready to go the minute I rolled out of the dealership. No waiting, no excuses, just A+ customer care, and a great rate. I have home/auto and umbrella with them, of course with advisement relative to my exposure. Now my wife and I can have kids over OUR home, ride the go cart, play on the trampoline and be kids without my wife and I being overly concerned. TY Joanna and Brown and Brown, A+++++++

We have enjoyed working with Aida Simoes - she is a total professional in every aspect (returns calls promptly, is very knowledgeable, answers all our questions). I wish everyone we dealt with provided the degree of customer service that she has given us.

This is by far and away the best insurance company that I have ever dealt with. I had some body work that needed to be done on a car and they were there every step of the way. They chose a great body shop and the results were better than expected.
Their service is great. The representatives that I have needed to deal with on the phone are there they are completely professional and have always handled issues from billing to dealing with rental companies in a manner that I never have a concern about the outcome. They are unquestionably customer oriented.

My agent Aida Simoes is wonderful. When it happened that I needed new car insurance she anticipated my needs and had already assembled the necessary paperwork prior to even contacting me so that it was easy to fill out and submit. I really appreciate all the work she’s done.