Best Buy

• Gene McFadden
  
  
  (November 18, 2018, 4:51 pm)

  I recently purchased a new headset for my laptop and had issues with the microphone connecting. I took the headset and laptop to the Long Branch Best Buy where Jesus from the Geek Squad assisted me.
  
  After getting the headset to connect properly he allowed me to demo a different headset and then helped me return the original unit and purchase the new one.
  
  Jesus was extremely diligent in testing both my laptop and the headset. He was courteous and professional throughout the time I spent at the Geek Squad counter, and made a disappointed customer into a completely satisfied customer!
  
  Thank You Jesus

• maurice rolo
  
  
  (October 22, 2018, 5:10 pm)

  Sol was easy to work with and got me a great deal on some floor model appliance. Thanks so much for your help

• Nicolette Palagonia
  
  
  (August 17, 2018, 11:50 pm)

  Didn't have the microwave we wanted in store but the manager Will was awesome he got it shipped to the store within minutes and I picked it up 2 or 3 days later. Overall great experience with all the employees I came in contact with.

• Christopher Wall
  
  
  (August 16, 2018, 7:00 pm)

  Great place with a wide selection of gadgets, from phones to laptops to routers,TVs, video games, cameras, and more. Everyone here is always very helpful. They can usually answer your questions, but if one employee doesn't know how to answer a particular question, they always quickly find someone who does. Their geek squad specifically has been very helpful for me on multiple occasions, not just to repair things, but to give advice and recommendations on different tech. 10/10 would recommend Best Buy to anyone looking for tech.

• Shivam Prajapati
  
  
  (August 2, 2018, 5:43 pm)

  The place to go for all your technology needs, from laptops to video games to cameras. The staff is always incredibly helpful and kind and they love their job. The prices are what you would expect for high end equipment but well worth it.

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I had a very unsatisfactory experience with the Geek Squad but I'm giving 5 stars to this store because their assistant manager, Darrell, handled my problem better than I could have hoped! He was extremely polite, listened to me, and resolved the issue to my satisfaction. Best Buy can be very proud to have Darrell representing them.

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