Address: | 308 Wootton St Suite 7, Boonton, NJ 07005, USA |
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Postal code: | 07005 |
Phone: | (973) 588-5960 |
Website: | https://www.t-mobile.com/store-locator/nj/boonto |
Monday: | 10:00 AM – 7:00 PM |
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Tuesday: | 10:00 AM – 7:00 PM |
Wednesday: | 10:00 AM – 7:00 PM |
Thursday: | 10:00 AM – 7:00 PM |
Friday: | 10:00 AM – 7:00 PM |
Saturday: | 10:00 AM – 7:00 PM |
Sunday: | 12:00 – 5:00 PM |
Love this store and awesome service
I recently made the switch from Verizon to T-Mobile after doing some extensive research. I wasn't so concerned as the customer service (not in store, but over the phone) as i was with coverage areas. I found them to be similar.
In store, I connected with "Johnny" - presumably the manager? Johnny was very knowledgeable and courteous, setting up my new phones and porting my numbers over, explaining that my existing phones would be paid off by T-Mobile, and my early termination fees paid as well. I did have a couple of issues arising from the submission of rebates, and once again, I was assisted by Johnny, and a young lady whose name escapes me, but equally knowledgeable.
To be fair, there are a couple of other employees there who are not as knowledgeable, and need some hand-holding through more complex processes. Some additional training wouldn't hurt them or the reputation of the store. Overall, a 5 star experience.
T-Mobile. Mobile Phone, Telephone, Shopping in Boonton, NJ. Visit T-Mobile Boonton cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices.
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T-Mobile, Boonton. Mobile Phone Shop. 308 Wootton St, Suite 7 (208.26 mi) Boonton, New Jersey 07005
About Visit T-Mobile Boonton cell phone stores and discover T-Mobile's best smartphones, cell phones, tablets, and internet devices. View our low cost plans with no annual service contracts.
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