Quick Lane at Rich Ford Sales

Sales experience was quick and relatively painless. I told them what I wanted, test drove the vehicle, and made the purchase the same day (with very little back and forth). There were a few minor hiccups during the financing portion, but they were all taken care of in a timely and professional manner.
Overall - great experience.

Great. Had transmission and coolant flushed. Replaced fluids. It was done in a timely manner and on my way home after a short wait of 1 hour and 45 minutes. Thank you. Dylan and crew did a great job.

My last new vehicle purchase was many years ago; therefore, technology in a vehicle was new to me.

Also, with the health world as it currently is, I was thankful that Rich Ford offered concierge service.

My salesperson, Frank R. Gonzales contacted me immediately upon my interest, and with his knowledge and expertise, I immediately felt reassured that I was in great hands. Mr. Gonzales went above and beyond in explaining all of the vehicles features, the technology aspect was greatly appreciated.
He was patient, kind, understanding... a true professional. He answered all of my questions, and I never felt rushed. It was by far the best car experience I have ever had. I am already telling my family and friends about my experience.

I am extremely happy with my new Escape, and I want to thank Rich Ford for having people like Mr. Gonzales on their team. He is truly an asset.

Sincerely,
Deborah A. Alderete

My husband and I went to go look at a Jeep at Rich Ford. We met with the sales associate Frankie and she helped us with the buying process. Frankie has been amazing with everything! When there was an issue with the Jeep, she had it taken care of right away. The service depart was awesome! They fixed the issue better than expected! Thank you Rich Ford for everything! We are loving the Jeep!