Address: | 5940 Canis Ave NW, Albuquerque, NM 87114, USA |
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Postal code: | 87114 |
Phone: | (505) 249-8779 |
I was a rehab patient here for six weeks following hip surgery. The physical therapy staff, skilled nurses and aides were all very helpful, knowledgeable and professional. My overall experiences at Willow Brook Christian Home, including my personal care and meals, were extremely positive which helped me to successfully complete my rehab.
I’ve had a wonderful experience staying at Willow Brook for my rehab. The nurses were pleasant and attentive, the facility and my room was clean and comfortable, and the food was great. I was thankful for the experience I had and it was much better than other rehab facilities I’ve stayed in.
I knew about Willow Brook Christian Home because my husband's father did rehab there after an injury, about 10 years ago. We were very lucky
to get a room here for my mother after an illness in November 2017. After about a month in rehab/nursing, we were able to get a room for my mom in the assisted living area.
We had always hoped that we could take care of my mom at home forever. She is now 98 and her needs simply were greater than my immediate family could provide. What we discovered was that Willow Brook became our extended family. The nurses and aides and activities people and dining room staff and cleaning staff and facilities maintenance crew--EVERYBODY--took both my mother and the rest of our family under their wing. If I've forgotten anyone, forgive me. They are all family now.
It's not easy to make the transition to assisted living for anyone in the family, but thanks to Willow Brook, we have never second-guessed our decision. It is like we have a whole team helping us with our mom. I can call them anytime. They all know her personally. They can tell me how she's eating, sleeping, communicating, whether or not she's been smiling. They have been excellent communicators with doctors and hospitals.
Something that really amazed me at first was how well the staff communicated with each other. If, for example, we talked over something with one staff member I'd head down to tell another staff member. They'd always say: Oh I know about that, they already told me.
Some of you might identify with the feeling that when your parent is in the hospital or in rehab YOU have to constantly be there to advocate for them. That never hurts, but at Willow Brook, they are my mom's advocate too.
Did I mention that the food is REALLY good?
I could write a lot more. But just be assured I definitely recommend Willow Brook Christian Home. I have told the manager that if anyone wants to talk to a family member of a resident, I would be happy to do so and answer any questions you might have.
My mother and father have been in assisted living at Willow Brook for several months. They both are happy with the care that they receive. The staff is consistent which is hard to come by in a long term care facility. Most of all, they are caring. We chose a non-profit facility that was dedicated to the mission of caring for people not just making money and it shows at Willow Brook ! The staff is flexible and will try anything to make my parents more comfortable. The administration is approachable and is very helpful to our family as we navigate this difficult time. We are very happy that we chose Willow Brook. No regrets !
Lisa M Hunt MD. 1 University Of New Mexico, Albuquerque, NM 87131. Categories:Physicians & Surgeons. Phone:(505) 277-0111. Lisa M Wood Aesthetician. 5940 Canis Ave Nw, Albuquerque, NM 87114.