Best Fire Hearth & Patio - Albany Showroom

• Jennifer Northrop
  
  
  (May 9, 2023, 2:22 pm)

  Excellent service! The repairman was knowledgeable, friendly and very clean. My fireplace had never needed a repair before and I reached out to another company who declined to do the job as they had not installed the fireplace (almost 18 years ago!). Best Fire was happy to come and offered a visit within a few days. I plan to have additional fireplaces and outside fire pit installed in the future and Best Fire has my business for these jobs due to their professional and prompt service. Highly recommend!

• Bridget Lochner
  
  
  (March 19, 2023, 2:46 pm)

  We had a flawless experience with Best Fire Hearth and Patio! From start to finish professional, knowledgeable ,and Customer Service driven. The show room is beautiful and it was an easy ,no pressure purchase. Great selection in showroom of gas fireplaces and more. It took about three weeks to get the installation but it was also a busy time of year we had it in about two weeks before Christmas. Installation took about three hours and it was ready to go! I highly recommend the professionals at Best Fire for your home. I wish I had converted my wood to gas fireplace years ago!

• Vicki Zacharewicz
  
  
  (February 15, 2023, 3:12 pm)

  Prior to getting our gas insert fireplace, I was not sold on the idea. I thought I would miss a "real" fire. Now that we have one, I am so glad we did go this route! It's easy, clean, safe and beautiful!

• Wendy Carey
  
  
  (February 13, 2023, 1:59 pm)

  Best Fire supplied our wood fireplace when we built our house in 2001. When we decided to convert it to a gas insert we went right back to Best Fire, and we couldn't be happier. From start to finish it was a great experience and the Best Fire team was wonderful to work with. They were even able to accommodate getting the install done for us in time for a special family dinner we were hosting.

• Jim Mathis
  
  
  (February 2, 2023, 11:58 am)

  We upgraded our fireplace from the original construction grade unit to a larger more efficient one. During the sales process Craig was professional and thorough in describing the unit and explaining what we might experience with a new one. The employee who made the final proposal spent over an hour at our home examining the current situation with the original unit, taking measurements, pictures, and asking many questions. The team which came to install it arrived on time and were completed with the job within 5 hours. They were careful not to make any mess as they covered all the floor to be used and traveled on with canvas covering. The end result is a fireplace which produces a respectable amount of heat as well as great ambiance. We are satisfied with the end result and all the steps getting there. The job might not have been the least expensive, but it is worth the money to have a job well done. We would recommend Best Fire without any reservations.

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Sue B. 12/01/12 I'm writing this review on behalf of my mom. She ordered her patio furniture in March, similar to the above reviewer, they made her do a special order.

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John R. 07/01/09 Whether it's a new wood stove, or outdoor furniture, you can't go wrong with this place. My wife and I have purchased several pieces of patio and deck furniture here over the years and they have...

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E P. 03/12/15 Avoid this business at ALL COSTS!! They do very average work, but aside from that, they will lie and cheat in any way possible and when asked to come back due to warranty issues they blow you off...

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