Bed Bath & Beyond

Went during the closing sale and there is actually a fair amount of inventory. A lot of outdoor/summer items, good amount of pots/pans and dishes as well as bedding. Tons of beauty items remain in stock. Very busy when I went and the lines were long but not terrible. Discount was only between 10-20% but that may change as the closing sales continue. Sad to see the end of an era.

Went to the Colonie store, and they had exactly what I was looking for. I hadn't been in a while and, boy, do they have quite an inventory. I am also happy they honor expired coupons. Cashier was very friendly and helpful. The computers at checkout were slow though.

This is a large location in the middle of a remodel, which I think may be the cause for the relatively low stock on higher end items that you usually find in Bed Bath & Beyond (certain knife sets, etc.). Also, this location doesn't have their stock listed online. I also noticed a substantial departure from the online pricing. I went in for bedsheets and while looking at the shelf found the sheet set I was looking for but it was listed as being $204.99 with a 20% off sale. When I had looked online before going to the store the sheets were listed as being on sale for $127.99 down from the regular price of $159.99. So I went to check if I could just order online and pickup in store but the location was listed as having none in stock of an item that I was looking at that had no less than 5 sitting on the shelf. So instead I just ordered them online and got free shipping plus an online coupon so my final price was about $101 before tax.

Bed Bath & Beyond is now paying to ship me sheets that I could have gotten in store. So now there is extra stock taking up shelf space in a location that they are paying for (and to remodel) because the online price was ultimately half of the in store price. I'm excited that I got to see exactly the sheets in person to know that they are going to match the rest of my bed set and feel incredible, but its frustrating that I'll have to wait another week to sleep on them and I didn't get to patronize the physical store that provides jobs locally.

The reason that I give 4 stars instead of fewer is because the staff were all very friendly and helping many people throughout the store, particularly the surprisingly large number of elderly shoppers. They were all patient and walked with the customer exactly to the product they were looking for, helped them load it into their cart and car, etc. All in all it was a fantastic in store experience except that the online pricing is undercutting their own physical location.