Address: | 5455 Webster Rd, Orchard Park, NY 14127, USA |
---|---|
Postal code: | 14127 |
Phone: | (716) 677-0908 |
Website: | http://www.theguitarfactory.com/ |
Monday: | 11:00 AM – 6:00 PM |
---|---|
Tuesday: | 11:00 AM – 6:00 PM |
Wednesday: | Closed |
Thursday: | 11:00 AM – 6:00 PM |
Friday: | 11:00 AM – 6:00 PM |
Saturday: | 11:00 AM – 5:00 PM |
Sunday: | Closed |
This place is awesome. It's far and away the best independent music store in WNY. The staff is very knowledgeable, friendly and helpful. Everyone took the time to answer everyone's questions and the selection of gear and guitars was top notch, there really is something for everyone from beginners to pros and all of us in-between. Can't wait to get back there and pick something else up.
Very knowledgeable customer service oriented staff that are dedicated to their craft of selling and teaching others how to play instruments and make music. Staff knowledgeable on different instruments will steer you towards right instrument right price.
I had Kyle upgrade some of the fixin’s on my strat, and it turned out better than expected. He really knows his stuff. Super happy with how it came out, the quick turnaround (basically a day), and the excellent service. Kudos to Sarah, as well, as she was more than helpful.
Great customer service, sometimes they get busy but still take care for everything you need.