The Home Depot

• Raoul Watson
  
  
  (November 7, 2018, 1:46 pm)

  Under no circumstances should you buy appliances in this store. My wife and I ordered a top of the line GE Profile induction range (around $2400). David, a very nice sales person added installation fee for $109. On the day that the range was delivered, the delivery company Home Delivery of America brought the range in and plugged it to the wall. I thought that was a bit much for $109 asked the delivery guys and they told us that delivery and setup is part of their service. So what did we pay $109 for? "I don't know, that's for gas stove that has to be connected to a gas line, etc. Electric stove just get plugged in there is no setup." So my wife called the store and after hours of getting a run around, was told by the manager (Wendel) that we have to come to the store to get the credit. What? He absolutely refused to credit the $109 for which we receive no service. Horrible manager, he insisted on making a customer unhappy for $109 charge which he did no work for. Home Depot should fire this manager.
  
  UPDATE: After we contacted the corporate office Barbara called and we got in contact with "Shondel?" the store manager. At this point Home Depot made everything better by immediately crediting us the unused service/setup fee and also in addition offering us additional discount. Kudos to Home Depot for doing the right thing and attempted to repair the damage by making the customer happy again. Bravo!

• Emerson Gamory
  
  
  (October 14, 2018, 2:50 pm)

  I Love the new self check out counters..Don't have to stand on line FOR EVER! great move!!

• Wazir Deen
  
  
  (October 8, 2018, 10:19 pm)

  Love this Home Depot. Always shop here. They have a lot of stuff lol. Store is getting updated technology which is great.

• Senobia Hunt
  
  
  (August 2, 2018, 7:17 pm)

  I was there for a lightbulb. Didn't realize you could find builds for anything you can think of. The planter were healthy and beautiful, so I got some. Lines are crazy on the weekends but self check out goes quickly

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