Address: | 2308 Knapp St suite 1050F, 2308 Knapp St suite 240B, Brooklyn, NY 11229, USA |
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Postal code: | 11229 |
Phone: | (917) 722-5074 |
Website: | https://albasupplies.com/respiratory/ |
Monday: | 9:00 AM – 5:00 PM |
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Tuesday: | 9:00 AM – 5:00 PM |
Wednesday: | 9:00 AM – 5:00 PM |
Thursday: | 9:00 AM – 5:00 PM |
Friday: | 9:00 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
One of the metal legs of my Rollator walker sheared off. Alba Medical Supply ordered a new leg from the company who said they would not honor a warranty. The manager went to bat for me, telling them this was a product failure not user abuse and the warranty should be honored. They replaced the leg at no cost due to his persistence. Furthermore, Alba installed the new leg and adjusted my brakes and refused to take money for their time and effort. This is not the first walker I have purchased from Alba. It will not be my last. This company could not give better service!
Not only was customer service very helpful when it came to placing my order for ostomy bags and supplies, the order was shipped and delivered in a timely fashion and the item was exactly what I had wanted. Great service will definitely be a repeat customer.
Good selection of medical product to purchase or rent. They have the largest selection of hospital and medical beds in NY. Professional and very knowledgeable staff. I rely on Alba Medical Supply exclusively.
Service and instructions for transcutaneous electrical nerve stimulation were easily understood. Representative was knowledgeable. All paperwork and equipment was ready when I arrived for my appointment. Excellent overall service..