Bath & Body Works

I went to this store to pick up the items I purchased online. At the store I was greeted by the associates letting me know all the sales and where to find certain items. I picked up a few things to purchase. I went to the cashier to pay, the next available cashier I went and said to her I have a pick up an online order, quickly she responded with a heavy accent “not here you have to go over there” and screamed “next”?

RUDE

I said to her “I have things to purchase” I put all my items on top the counter including a white tote bag. She asked if I needed a bag. I said no I will put it in this, showing her the tote bag. After she rang everything up, I took my items and put them in the bag. She then said, “you pay for the bag”? Um there are two people, you and I and between the two of us one of us is the cashier and it’s not me. I said no, I thought you rang this up. She said no then took it and rang it up. I’m not sure why SHE was in a rush, but the store was not crowded SHE was in a hurry for whatever reason. Other than that, everything else was fine, the store had all the items I wanted and other associates were very helpful and friendly and took time to help me find what I needed.

Amazing sales!!! Love the lavender and vanilla scent. Their men's line is great also. Go for the Manhattan nightcap smell! So good. The orange and ginger too is amazing. Hard to pick a favorite. I love the store. I always go and I am treated with kindness and lots of help! I will always be a fan and a customer!