Nassau County Department of Consumer Affairs

It is true Nassau county consumer affairs can be a real pain in the ……. ! But in all fairness I can say this current administration deserves 5 stars and here’s why. First let me assure you that previous to my recent experiences I had no and have no special connections there. My contractor license application was denied back in 2013 under the former administration with Madylyn Farley as the commissioner head of the department, and for no good reason another than they failed to review my application diligently and denied it based on false and illegal assumptions, and in short she / they just don’t care about us contractors and our families . I requested a meeting with Farley and was told any requests have to be in writing. I wrote request and was emphatically denied and told and I quote “you can’t meet with Farley she don’t do that”. I requested my file to see what there findings were to deny my application and they denied me again breaking the freedom of information law. I went to a lawyer who told me not to waste my money and time. So my hands have been tied and the frustration and anger was overwhelming to say the least. We’ll turns out Someone was doing there job and got rid of Farley and now we have Commissioner Capece and his team who lent me an ear and allowed me to explain my story. They unraveled the mess Farley made and issued me my license. I had the opportunity in my recent experience to see what is going on behind the scenes and everyone there from the front desk to the back offices are polite helpful and respectful even given the fact that they’re probably frustrated themselves being severely understaffed. They are backlogged with not only The mess from Farley but throw the Covid pandemic on top of that. They are top shelf people there and what they’re dealing with is deserving of 6 stars if that was possibly. Thank you commissioner Capece, and team.