Upper West Spa

Great place for facials. Run by people who know what they are doing. By that I mean, non-Americans. It's a little expensive for sure but they don't expect you to tip and their price is all inclusive. My only suggestion is to allow cancellation and reschedule after a few days or so, if they think that your skin is unsuitable for a particular treatment you originally booked for, instead of trying to invariably offer an alternate service just to leverage that hour of what they could have profited from.

I visited Upper West Spa for a 60 min aromatherapy massage with Maureen and she did not disappoint! The spa is warm and welcoming with friendly staff and a clean space. Maureen was amazing and made me feel very comfortable. Could not recommend Upper West Spa enough!

Each person who I have contact with is welcoming and a pleasure to see. The environment is clean, attractive, fresh and up to date. Each of the 4 services that I receive earn a 10. The manicures are attentive to my personal problems and are beautiful. The eye brow and lash services are my as good as they get and the massage left me very happy. The latest most up to date equipment, and high quality products are used. I am always treated with the highest professional courtesy. This is a small space that is well used and where every detail receives careful attention.

Mariana SAVED my nails after years of going to quick, cheap manicure places in the neighborhood. The kokoist gel is so much less harsh on your nails, and it last seriously forever. I've gone 5 weeks on one service before, no joke. Mariana is a sweet, hilarious, extremely talented artist (because "nail tech" doesn't cover what this wizard of a woman does). She's knowledgeable about nail health and teaches you healthy habits to keep them looking and feeling great. She gave me these special nails for my birthday - these are my NATURAL NAILS. They're so strong and *knock on wood* they haven't broken yet even with being so long!

All this to say: book your nails with Mariana, she is a true gem. I hope I'll be trying some of the spa's facials one day as well, all of the staff are so friendly!

I've had a variety of services at Upper West Spa - pedicures, a massage, a facial, and laser hair removal. Everyone is friendly and professional, the services are top notch, and the facilities are clean and stylish. If you do need laser hair removal, I highly recommend Lucyna!