Bluemercury

I highly recommend this location because Dee is the best! I’ve been coming to her for a couple years now and she always makes the best recommendations, whether it’s for skincare, makeup or hair products. She really knows her products inside and out! Dee is very patient and listens to all of my concerns before recommending products, and she’s never pushy for the sake of making a sale. Ask for her next time time you’re there, you won’t be disappointed!

I have never written a review for a retailer before. Certainly not a positive one. In fact, my experience with the majority of retailers is extremely negative which is why I choose to shop more and more online. However, I recently had a wonderful exception. It was at Blue Mercury. The store at 341 Amsterdam, NYC. I was having a difficult time deciding what products I needed. I asked a million questions and tried several samples. The whole while, the staff was patience and helpful. One salesperson in particular really went above and beyond. Her name is Chanel. I highly recommend asking for her if you are there. Not only was she extremely knowledgeable, but she also made excellent recommendations and suggestions. I felt really confident in her understanding of my needs and her sincere concern we find the right things. When I mentioned it was my birthday, she really went out of her way to make me feel special. Her timing was perfect; I really needed that boost that day. She’s awesome. I can’t share enough accolades about her. I commend Blue Mercury for hiring such skilled employees and empowering them to what they feel is best for the customer. I’ll be moving my Blue Mercury shopping from online to the 341 store with Chanel. Thank you!

I couldn’t disagree more with the previous reviews. I was greeted warmly when I entered, was given space to browse, but also recommendations once I settled on what I wanted. Both staff members were friendly and attentive without being pushy. It’s a small store, but has a nice selection.