New York State Department of Financial Services
(212) 480-6400
Contact and Address
| Category: | Local government office, |
|---|---|
| Address: | 1 State St, New York, NY 10004, USA |
| Postal code: | 10004 |
| Phone: | (212) 480-6400 |
| Website: | http://www.dfs.ny.gov/ |
Hours:
| Monday: | 8:30 AM – 4:30 PM |
|---|---|
| Tuesday: | 8:30 AM – 4:30 PM |
| Wednesday: | 8:30 AM – 4:30 PM |
| Thursday: | 8:30 AM – 4:30 PM |
| Friday: | 8:30 AM – 4:30 PM |
| Saturday: | Closed |
| Sunday: | Closed |
Location & routing
Most Recent Reviews
(July 15, 2022, 11:28 am)Great Customer Service!!!!!
(January 7, 2022, 12:42 pm)I want to publicly express my appreciation to the NYS Department Of Financial Services for their help with Banco Popular (a.k.a. Popular Bank). Banco Popular had already thumbed their noses at a complaint filed with the federal CFPB (Consumer Financial Protection Bureau), but the complaint I filed with the NYSDFS got results - the Banco suddenly had a change of heart!
The reason I'm giving 4 instead of 5 stars is because the NYSDFS didn't confirm with me that the problem was resolved; they just closed the case after hearing the bank's response. It's better to "close the loop" and confirm with the original complainant that the problem was actually resolved.
(June 8, 2021, 1:23 pm)Some of the forms and processes for adjuster licensing are conflicting and/or outdated, but they are very quick to pick up the the phone. Every time I have called, the first person I talk to has always known the answers to my questions.
(September 25, 2020, 2:03 pm)Great to work with, helpful
(October 15, 2019, 10:55 am)Very respectful and well-trained phone operators. The woman on the phone who handled my call today was professional and kind. She gave me excellent customer service. Great experience.
Photos of New York State Department of Financial Services
