New York State DMV - Manhattan (Midtown)

They have changed positively a lot and I highly rate them for their professionally - speed - Organization and this pace have an ongoing nice music all the times which makes waiting pleasant. Some staff here went above and beyond to help me finish my drivers license and car registration smoothly. Thank you all

Tales of the DMV are legendary. So I thought I’d just say, our experience today was great. Everyone was friendly and helpful.

We waited a while, and had to make some unexpected changes to our paperwork, but they talked us through all of it.

Thanks crew!

Never thought I would write a review for DMV office. This was great - I had an appointment for the license exchange. Quick, efficient, in and out in 40 minutes. All staff (the person who greets and scans the QR code, the lady who took the photo and the lady who checked documents and help the appointment) were very nice and helpful. And whoever is in charge of the music that is being played while people are waiting - thank you, it was perfect for Monday morning.

This was actually really easy and fast compared to what I was thinking would happen. It’s clean and professional.

You book appt online ahead. When you arrive, scan your QR code to get your ticket # and wait to be called.

Didn’t take long to go to first teller to get picture and start process. Took about 30 min to see next teller and finalize everything. ID will be mailed in a couple of weeks. Pretty seamless and easy.

Oh and they also text you when your number is called which made it easier to see which teller to go to (also shows on the board above).
I would recommend this location.

Honestly the opposite experience of what I was expecting! Went late afternoon on a Tuesday for context. Very clean and organized and I was out in less than 30 mins for a license replacement with no appointment. Good music and my attendant was friendly and explained all my options to me. No complaints!