West Herr Nissan of Lockport

We purchased a Dodge Ram from John Madden (the coach) and we are absolutely thrilled with it.
John took the time to find us the perfect truck.
John has a wonderful personality and is now our friend. The atmosphere at Nissan Lockport is so nice. Everyone there is friendly and outgoing.
Buying a car is so stressful these days but you won’t feel that way when you’re working with John Madden.
We will be returning to John from now on to purchase our vehicles.
Thanks John Madden, you made us very happy!!

I had a 2010 SUV and knew it was time to purchase a new one. My daughter recently leased a Murano with John Madden. She highly recommended him. She put me in contact with him. He immediately started helping me He brought 2 cars to the dealership for me to see. He was truly helpful in my decision to purchase my dream car! It was a smooth and easy transaction! Now I highly recommend him!

From start to finish John Madden and the entire facility were bending over backwards for me. It all started when I found a Jeep I was in LOVE with, but it was in Rochester. John went out of his way to get the jeep to be to see the same day! After hours! He didn't have to do that, but he did! Monday morning, even being a holiday, the detail department did an amazing job removing decals that were not my favorite- you would never even know they were on the car!
The finance department actually cared to get me approved at a rate that they thought was fair-not just approved. Like I said I was in on a holiday, but they didn't give up until they were satisfied with the results, which made me so much more comfortable with it all!
I would recommend John Madden to ANYONE. He cares. He gets excited with you. He is just an amazing person and I couldn't be more thankful for him!!!!

John Madden is definitely one of a kind and made my car shopping experience so easy. He listened and understood what I wanted and he did his absolute best to help me find what I was looking for. John and his entire team are so friendly and welcoming as soon as you walk through the doors. I highly recommend buying your next vehicle from West Herr! I promise you won’t be disappointed!!! #ask4coach ☺️

John Madden was an awesome salesperson. He took the time to discuss options and to have us test drive several vehicles. He listened to our needs and found the perfect deal to meet my son's needs and budget. I would highly recommend John and your dealership. In addition, Tom in the financial office was great to work with and also met all of our needs. 5 stars all around.