Address: | 146 Ironton St, North Tonawanda, NY 14120, USA |
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Postal code: | 14120 |
Phone: | (716) 465-1793 |
Website: | https://unitedautotow.com/ |
Monday: | 8:30 AM – 4:30 PM |
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Tuesday: | 8:30 AM – 4:30 PM |
Wednesday: | 8:30 AM – 4:30 PM |
Thursday: | 8:30 AM – 4:30 PM |
Friday: | 8:30 AM – 4:30 PM |
Saturday: | Closed |
Sunday: | Closed |
Tyler, young man who works for Certified Towing is a polite guy, knowledgeable about his job, and for every time we needed a jump he was always on time and super polite and respectful. he gave us tips and bits of info to use so we don't keep running into battery issues. For Tyler's service, for doing such good jobs everytime hes needed he deserves 5 stars for sure. Incredible guy!
This company was really great. On a Friday afternoon my fob key broke. The car wouldn't start w/o the plastic part that cracked off the fob. After phoning a locksmith I was told the car needed to be towed in & that he was positive my ignition was no good & that's what caused my key to break. He quoted me for a new ignition & keys. I couldn't understand how this could be, but I phoned for a tow. The person I spoke to at Certified agreed that it didn't sound accurate. I phoned the locksmith back asking if he was absolutely sure I would need an ignition. He assured me he had 5 decades of experience & I would definitely need this, said this happens all the time. Anyhow, Zack from Certified showed up & asked to see my key, he took the piece that had broken off, set it back onto the key, put it into the ignition & it started right up...no need for a new ignition! Saved me a ton a of money! I then drove to the locksmith! Who was beside himself on how it wasn't the ignition that caused my key to break & then decided he couldn't help me with a key after all! Thanks Certified & Zack for all your help! Greatly appreciated!
It's never a good feeling when you are in a car accident; however it is awesome knowing that your car is in good hands with who's towing it! Unfortunately we have had to use a towing service twice recently, Zach Pietricone who is employed here was our town truck driver, he is absolutely FANTASTIC!!! I have been an office manager for over 23 years, it is hard to find people who are not only polite; but go the extra mile to help make things easier for the customer. He was beyond helpful and informative, I wish I was able to deal with more people who cared like he does. This is the kind of employee who deserves recognition and a raise!