Avis Car Rental

• Erica Benjamin
  
  
  (March 22, 2023, 7:53 am)

  Avis has an exceptional customer service at JFk, very on task, very, very professional. However there draw backs are this: At JFK the prices are ridiculous they include insurance in their price whether you have insurance or not. Their price in person is ridiculous and via the telephone no one knows nothing. They can't do this or that they can't explain why. You simply can't ask questions off the script because they are very, very limited to information or how things operate. Again, JFK Customers is commendable very well trained, and you feel comfortable communicating with them. They understand they are employees not stakeholders and they represent the organization very well in communicating.

• c. Lindo
  
  
  (October 30, 2018, 6:01 am)

  Great service. Fast check in fast check out. Staff was very friendly and helpful. Best car rental experience I have had.

• Carmen Blike
  
  
  (October 3, 2018, 6:32 am)

  A pleasant professional transaction. I flew into JFK very late. Prompt courteous service at the counter, no heavy sales on insurance. I would give the return crew 6 stars if I could. Twice I forgot things in my vehicle ( I was on the train when I remembered and had to go back) They went back to the lot to retrieve them.

• 黃哲偉
  
  
  (September 2, 2018, 7:56 pm)

  Very good and fast experience to pick up rental car as a preferred member! Even though they were wrongly charged my credit for additional 4 times of rental fee but Victor from their customers service help me to refund exactly. My rental car status was also very good and clean, I have been used JFK Avis many times and all of them were good experience.

• Paul Melnikel
  
  
  (July 5, 2018, 9:48 am)

  Great car at a great price. Took a very long time to check in and receive our car. Finally I had to go searching for it and found it parked a short distance away. Employee could have been more explicit with instructions

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