Address: | 61 40 Mt Olivet Crescent, Queens, NY 11379, USA |
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Postal code: | 11379 |
Phone: | (718) 821-9700 |
Monday: | 9:00 AM – 4:00 PM |
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Tuesday: | 9:00 AM – 4:00 PM |
Wednesday: | 9:00 AM – 4:00 PM |
Thursday: | 9:00 AM – 4:00 PM |
Friday: | 9:00 AM – 4:00 PM |
Saturday: | 9:00 AM – 4:00 PM |
Sunday: | Closed |
This family cares and the community love is felt, very hospitable and kind. This is a special place for people who need a safe space for their passing loved ones.
During one of the most emotional times that a family can experience, JP was overly understanding and accommodating. Even at the last minute when the individual that was scheduled to close my grandmother’s (Marilyn) services fell I’ll and couldn’t perform the function, JP provided an alternative. He showed my mother and our family the utmost compassion and empathy. These situations are never easy, but to know that people like JP exist in the world to help you and your loved ones through it, is a blessing.
Great customer service. I called for genealogical information, staff was friendly, knowledgeable, and referred me to a free database of Fresh Pond Crematory records to search, informing me that additional information is available by research request for a small fee (research of records done by Fresh Pond Crematory staff). I was able to find the cremation record number for my ancestor free of charge. I plan on requesting additional (paid) research in the future. Interacting with Fresh Pond Crematory was extremely helpful for my genealogical research.
We had two loved ones cremated here within the past year and we have no complaints! Very nice chapel. Just know that parking is a bit limited for medium to large groups. The funeral home we used made the process even easier.