Oakley Vault

Excellent customer service!
Quality products!
The store manager is very professional, knowledgeable, and personable!

I just want to say concord mills is overwhelming busy and stressful in my opinion, however, I will always go out of my way to come to this store. Prices are incredible, sales are impossible to beat and the staff have always been so friendly, they literally go above and beyond for the customer. They have helped me over the phone and in store, they will search for whatever size or style you have in mind. Its refreshing to see a group of people so intent on making your visit a great one and they all seem genuinely happy to help. Shop here and I promise you will be so happy you did!

I recently visited the Oakley store at the Concord Mills location. My three son and I were greeted as soon we entered the store. Shortly after looking around we found a few styles we liked. The cool thing was we were not helped by just one rep. The whole team working helped us put together the glasses my boys wanted. They were all very happy with their purchases. Our experience was so great that after meeting back up with my wife and daughter in the mall, we went back to the store and bought my daughter a new pair as well. When we return the store manager himself help us and was great. The best instore customer service I've seen in a long time. Well done.

First time in an Oakley. Store is clean spacious and well-lit. Robert was extremely friendly. Didn't have what I needed but thanks to him, Oakley is now a brand name my mind associates with great customer service.

Nothing but excellent support and customer service.These guys helped me select a great pair of sunglasses to run during the day and a photochromic version for the early morning runs.