Address: | 4533 Hillsborough Rd, Durham, NC 27705, USA |
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Postal code: | 27705 |
Phone: | (919) 383-2183 |
Monday: | 7:30 AM – 5:00 PM |
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Tuesday: | 7:30 AM – 5:00 PM |
Wednesday: | 7:30 AM – 5:00 PM |
Thursday: | 7:30 AM – 5:00 PM |
Friday: | 7:30 AM – 5:00 PM |
Saturday: | Closed |
Sunday: | Closed |
Great work and holds true to warranty! If you need transmission work I highly recommend them.
I purchased a used vehicle from a used car dealership and on the day of purchase, the check engine light came on:
"Transmission system problem"
"Emissions system problem"
A local service center recommended Jake's Transmissions.
After the check engine light diagnostic was completed, Frank, who had also consulted the local Honda dealership service center, insisted that I pursue a refund of my purchase price.
Tremendous thanks to Frank!
Frank presented himself as knowledgeable, concerned and caring.
He should have been a physician.
However, I'm glad he isn't because I received my refund by FedEx this morning.
Lovely people, very honest and trustworthy. While too many repair shops are eager to give you the upsell, the nice folks at Jake's really have your best interests at heart. I took my 2013 Impreza in for a transmission problem, and their help and advice actually saved me money. If I ever have transmission issues again, I'm taking my car to Jake's, full stop.
Also, the waiting area is really well decorated :)
These guys were very helpful! They took the time to help us diagnose what the issue was with our vehicle. We appreciate their time and we followed up with the appropriate repairs.