Monarch

As a case manager I appreciate Monarch a great deal. When I call for an appointment for one of my clients they are right on top of things.

This place is overwhelmed and UNDERFUNDED. Any of the issues people have with waiting, scheduling etc. are because they are just trying to do the best they can.

This place is no one's first choice but it is MANY people's ONLY choice. Everyone working here does it because they want to help people. They don't get paid as much as they could other places that's for sure.
They have helped me when I had no insurance and no money. That's what they do. It is unfortunate it is the only place people with Medicaid can go but the system is so broken. So you just have to make the best of it.

I enjoy going to them for my psychiatrist visits. The customer service is amazing. Genoa, the pharmacy, is always on point and helps remind me to get refills when they're coming up. Very friendly staff!! The doctors are knowledgeable and talk with you in determining your medicine regimine. Wonderful