Duncan Elite Automotive & Transmissions

My transmission went out on my 2002 Chevy Silverado and left me stranded on the start of my morning commute to work on 10/11/23. I've never had to deal with a blown transmission so a quick Google search had Duncan Elite at the top of the list so I gave them a call and left a message before they opened. They called me back shortly thereafter and I explained the situation and they were more than willing to let me tow my truck to their shop that morning, even as a first time customer. The tow truck delivered my truck at approximately 11 am and surprisingly by 12:30 pm, these guys called me and not only told me the bad news that I had suspected, but went into great detail about what the problem(s) were. That meant that within approximately an hour and a half, those guys got my truck into the shop, dismantled the transmission and had me on the phone to tell me the diagnosis. I was given a couple of options and chose to go with a remanufactured transmission because of the 3 year warranty. They told me they had to order the transmission and it was a typical 2 day turnaround to receive it. Fast forward to Friday afternoon (10/13) and I received a phone call from Duncan Elite at 5:35 pm (posted hours are 8am - 5pm) to let me know that they received the transmission on Friday and already had it installed, tested and my truck was ready to go. They took my payment over the phone, and I was able to pick my truck up after hours on Friday - 2 days after the transmission left me stranded! Unbelievable. The transmission works flawlessly and I can't say enough good things about Duncan Elite. They have earned me as a customer and I will definitely be calling them with any future automobile repair needs. DO NOT HESITATE to call these guys. You will not be disappointed.

Awesome rebuild on my old 95 Tahoe 4L60E transmission. I was glad a friend recommended Duncan Elite as it was only 6 miles from my home. They did a great job.

I called Thursday morning, he had it in the shop that afternoon. Monday morning at 9 am they had the whole transmission rebuilt for me. AND they have the best price in the area. Zach knows how to run a business, and as a fellow small business owner I sincerely appreciate his courtesy and professionalism. I will be sending friends and returning as a customer!