Able Plumbing Contractor Inc

I went to The Oaks at La Paloma back in 2017 for a panic disorder combined with severe depression that had completely derailed my life. While I still struggle with depression, they taught me skills to help manage my panic attacks that I still use today. within a week of being there, they had rebalanced my meds and put me into therapy which brought me out of my crisis. The people were nice, the food was surprisingly good, and they had a broad range of programs for people with differing needs. They helped me find the right aftercare options. I miss the people I was there with.

The only thing about this place that I would change is their intake process, I would have given it 5 stars if it weren’t for that. Expect to be sitting in a room waiting for hours before you actually get admitted, id also recommend doing your assessment via zoom. But once you get past the intake it’s great. The staff in the landing are absolutely wonderful! The techs and nurses are all very nice, and really make it not so bad of an experience. The process group was always really good and I loved the yoga teacher. And I met some really great people while I was there. Everyone made me feel welcome and safe. I would recommend lakeside to anyone struggling! Dr. Boyd was also amazing and made me feel very heard. He also educated me thoroughly on the medication we decided on together! I am feeling much better now than when I went in 7 days ago!

I have been to the oaks twice as a patient for mental health and substance abuse, and have revisited a couple times for alumni reunions. I can't speak for the "lakeside" incarnation, but the core staff I know are still there so they are the focus of this. I actually enjoyed my experiences. I especially enjoyed art therapy and music therapy (thanks Carol and Rachel!), as well as some of the other group sessions. Both my therapists were also my friends and had no issues just chatting if we were to see each other outside of counseling sessions on the campus' grounds. And when I've visited, they remembered me! I had anger and anxiety issues and the staff who I'd see most often were quick to gently redirect my thinking which reinforced what the therapists tried to do. The food service workers were very good and knew our names. All the medical staff were good. The nurses, nurse practitioners, and doctors all knew my name and showed ability and concern for me and the other people. There was one hiccup prior to discharge because my doctor was out sick but that was quickly remedied by another. There are so many people who I have forgotten, but they are part of my good experiences too. The only bad experience I remember was my own fault. Honestly I'm no rookie at this kind of treatment and this place was so good I went twice! The second time I got it right.
Not surprised by all the one stars, but remember these people are addicts and/or mentally unstable. We tend to see only the negative, especially in an unfamiliar and initially uncomfortable environment. Usually in these environments our first instinct is to use our poor and harmful coping abilities, and many never get it. The frustration I initially felt was the first clue something had to change and it should be the same for anyone. Unfortunately some people don't have this insight. But with the right attitude, the oaks can help you.

I sent my 19 yr old Son to the Oaks on June 11th 2017. I was scared to death but based on the recommendations from Intervention 911, I took the plunge. The day after he arrived I happened to read some of the reviews. I was petrified, I called the facility and was so scared and anxious thinking I made a bad decision. I must admit it wasn't easy getting in contact with someone and had a bit of a struggle getting in touch with proper contacts. After we made the proper contact connections the communication was excellent.

The quality of the Staff was excellent. The Facility was very well kept and the food was absolutely amazing. As I previously stated I did have a tough time getting the initial communication started. That would be my only complaint or area of improvement.

I must add that my son was not as cooperative as he should or could have been, but that did not stop Henry (Therapist) from taking him on as one of his own and he made excellent progress even though it was like pulling teeth. One additional comment, it is tough to replicate the quality of the care they received in The Oaks, we still cannot find a therapist or Psychiatrist that even comes close to the staff at the Oaks.

I recommend The Oaks Hands Down!