Dunkin'

Excellent stop especially when using the app. Ordered what I wanted waited in vehicle for a few minutes. Simple and easy, considering the times.

We stopped in last Saturday. My 8 year old grandson had his heart set on chocolate donut with sprinkles. Sadly they were out. He was flustered as to what to choose next because when a kid wants something it’s a one track mind. The cashier was patient and awesome. She offered him choices til he finally decided then my husband and I picked ours. She threw in some munchkins for free. Then she asked my grandson what his favorite ice cream was and gave him a cup of ice cream and apologized for not having his favorite donut. When we got in the car he said “ she made my day”. I’ve been a cashier at many grocery stores and customer service before. Most people would have just said ah sorry buddy. But she went out of her way to make sure he still left happy. So to me that was outstanding customer service. So sure they may screw an order up sometimes. Things happen. But to be served by someone who actually cared makes it all worth while. Wish I knew her name. We came in last Saturday around 1:30. Middle aged lady. Whoever you were - thank you for caring about a little boy’s feelings! You were appreciated and noticed.

I have been coming to this DD for about 2 years. I get greeted every morning and have never had any issues with my coffee and if i do its always gets fixed.The staff as well as the management are great. By far my favorite DD i have been to since i moved to NC

I have a black friend that works there ?

Friendliest people I have foundin Arizona