State: | North Carolina |
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Address: | 2001 Mt Harmony Church Rd, Matthews, NC 28104, USA |
Postal code: | 28104 |
Phone: | (704) 846-8000 |
Website: | https://www.countryinns.com/matthews-hotel-nc-28104/ncmatthe?s_cid=os.amer-us-cis-NCMATTHE-gmb |
Monday: | Open 24 hours |
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Tuesday: | Open 24 hours |
Wednesday: | Open 24 hours |
Thursday: | Open 24 hours |
Friday: | Open 24 hours |
Saturday: | Open 24 hours |
Sunday: | Open 24 hours |
Stayed here last week for 4days. Rooms were nice and clean. Housekeeping was A++. However, I did have a few issues with the older gentleman at the front desk who works overnight. He was very rude with my wife and I on several occasions and upon complaining to the gm she wasn't much help either if not worst. I do believe I spoke with Ken and he is pretty much the best employee working there. He was patient kind and courteous and because of him, we will be booking again!!
My Husband and I booked a room for three nights here on a business trip this past week and it was absolutely amazing! The rooms are clean and very nice for the price. Excellent housekeeping and The young man at the desk, Ken was very kind and courteous upon our arrival and made our stay even more pleasant than expected. He made sure we had everything we needed down to extra toothbrushes and paste. He actually showed us the best customer service we’ve ever endured at a hotel. He was amazing by himself ! We will definitely be booking again soon ! Thank You guys for a wonderful stay !!!
It's a nice hotel. The staff is nice. The room was clean. Indoor pool and a little fitness room. Free breakfast included bacon and eggs and waffles. One awesome thing is free landry you just have to provide your own soap. Topless bar across the highway.
Upgrade to one of the spacious suites at the Country Inn & Suites in Matthews, NC to enjoy extras like a wet bar and a living area. Consider these room types:
RadissonHotelGroup, Customer Care at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC, responded to this review, February 20, 2019 Thank you for taking the time to write a review.
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Todd B, General Manager at Country Inn & Suites by Radisson, Charlotte I-485 at Highway 74E, NC, responded to this review Responded June 19, 2016 I apologize about the item that was missing from your room.