Holiday Inn Express & Suites Charlotte NE - University Area

• Derrick Adonis Anderson
  
  
  (February 16, 2019, 2:22 pm)

  Chloris and her staff were amazing. I was in disbelief with her customer skills. Chloris and Terria greeted me with a smile, they explained to me where all the lunch places were and they were very kind. Chloris and her staff represented IHG and the Holiday Inn Express very well. I honestly thought I was talking to the corporate manager. They really set the standard on how to treat customers. I thought it was a front until Mia was at the desk. The same customer services skills. Chloris should start training other staff members on proper customer service techniques. I was very impressed.

• Nicholas Ringo
  
  
  (February 6, 2019, 10:04 pm)

  Not bad. Front desk staff was great. Rooms are neat and tidy. Lighting is a little dim, but I did like the lights behind the tv, beds, etc. Blackout curtain keeps room nice and dark. The fitness room is open 24 hours a day. The laundry room has a much nicer washer and dryer than I've seen in many hotels....great for getting all your laundry done quickly without having to go back for another dry cycle or anything like that. Breakfast is only available for three hours, but tea and fresh coffee is kept going round the clock. The biggest negative would have to be the ladies cleaning the rooms. Instead of just opening and closing doors, they were slamming them. They apparently have a good sense of humor...what with all the jokes and laughing, but no concept of an 'inside voice'. All in all pretty annoying when you're trying to sleep.

• Tim Cummings
  
  
  (January 25, 2019, 7:08 am)

  Very nice, new property. Nice people. Good breakfast. Lots of food and shopping.

• Michael Gombos
  
  
  (January 11, 2019, 9:08 pm)

  Hotel looked brand new. Nice large and modern rooms. Great location for shopping and dining!

• Terri S
  
  
  (November 17, 2018, 5:29 pm)

  We stay here often for business and regardless of the time we arrive the front desk is always warm, friendly and personable. The breakfast staff keeps the food, coffee and fruit amply stock so there is never a wait for anything if you are pressed for time. (The only issue I have come across was the other day when the pancake making machine was having issues but Miriam was able to fix it within 10 minutes and it worked perfectly from then on.) Great staff, great location, great accommodations!

Holiday Inn Express & Suites Charlotte NE - University Area ...

Holiday Inn Express & Suites Charlotte NE - University Area. Find business information, reviews, maps, coupons, driving directions and more. ... (704) 496-9780 ...

Holiday Inn Express in Charlotte, NC - cylex.us.com

805 West Arrowood Road 28217 Charlotte (704) ... Holiday Inn Express & Suites Charlotte NE - University Area. ... (704) 496-9780.