Address: | 10216 Johnston Rd, Charlotte, NC 28210, USA |
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Postal code: | 28210 |
Phone: | (704) 541-7900 |
Website: | https://www.fhcasual.com/ |
Monday: | 10:00 AM – 6:00 PM |
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Tuesday: | 10:00 AM – 6:00 PM |
Wednesday: | 10:00 AM – 6:00 PM |
Thursday: | 10:00 AM – 6:00 PM |
Friday: | 10:00 AM – 6:00 PM |
Saturday: | 10:00 AM – 6:00 PM |
Sunday: | 12:00 – 6:00 PM |
Really impressed with Fire House Casual from the time we walked into the North Charlotte store to the time the pieces arrived to our house. Kelly & Melissa made purchasing the set a breeze. Greg & David B. were on time, efficient, and friendly during delivery - and we’re so upbeat despite having to deliver in the pouring rain. The pieces are gorgeous, well made and I know we’ll enjoy them for years to come!
Greg and David B did a great job delivering our outdoor furniture. They stayed in close contact through phone and text on their way, and once they arrived they were personable and friendly. I couldn’t ask for better service! Highly recommend the store!
I would like to say furniture from here may be pricey but the quality is excellent. To add to that my delivery and assembly guys were the BEST of any company ever. Super Polite and Friendly, Smiled and Sociable and did Great work.
Thank you RYAN AND CHAVIS for being Great People!! Guys like you two are what we need more of!!
Both our customer service in store and delivery was absolutely amazing and we will definitely be back in the future for other purchases. Brooks helped us in store plan our outdoor space and track down exactly the look and sizes of furniture we wanted to get. He was so thorough and helpful and we're so happy to have had his help. David B and Ryan did the delivery of our furniture today and they were so kind and professional also.They got everything unloaded and placed just where we liked--I wish every delivery service was like this. I would highly recommend shopping here (and already recommended to friends of mine). Thank you all!
We highly recommend this store for service and quality. Our sales consultant, Bob, was knowledgeable and friendly in the store while also giving us space to explore their selections without being pushy. He was also very helpful with explanations about materials and components.
The delivery was perfect as well. Greg and Tyler were very friendly and helpful. They setup the furniture and umbrella for us on our patio. They demonstrated all the features of the umbrella and hauled away all of the packing materials.
The entire experience was outstanding. We would not hesitate to recommend them to neighbors and friends.