Address: | 8520 Hankins Rd, Charlotte, NC 28269, USA |
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Postal code: | 28269 |
Phone: | (704) 599-1509 |
Website: | https://calibercollision.com/locate-a-caliber-collision-center/charlotte-university |
Monday: | 7:30 AM – 5:30 PM |
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Tuesday: | 7:30 AM – 5:30 PM |
Wednesday: | 7:30 AM – 5:30 PM |
Thursday: | 7:30 AM – 5:30 PM |
Friday: | 7:30 AM – 5:30 PM |
Saturday: | Closed |
Sunday: | Closed |
John was exceptional. My car was finished way before the estimated completion date. When I went to pick up my car my dad and I were inspecting everything and we looked at something unrelated to my insurance claim. John went above and beyond, he asked what we were looking at, and offered to buff it out for me. I was very shocked at his kind gesture. I definitely had to leave a review. Made my day! Thanks John!
I was very pleased with the service at caliber collision. It was my first time needing work done on my car and they made it very pleasant. My car was done in exactly 10 days like I was told and they even cleaned it out, which I was not expecting.
Updating my review: Had few issues with the repair job but Tom (The Regional Manager) took care of all the concerns I had. In fact he personally monitored the process and made sure that I am 100% satisfied with the repair job. He knows the business and knows how to take care of customers.
I went to get an estimate on repairing my passenger side mirror. I told John that I had ordered the mirror online and it was in the trunk of my car; he took my car into the garage and replaced the mirror within minutes. The best part was when I asked him how much did I owe, the response was nothing. I couldn't believe it because I have never experienced that from any business establishment. They have won my future business; I plan on getting a paint job soon and I will be contacting Caliber Collision.
The staff are very attentive, friendly, informative, and professional. They also do very good work. This will be my second time having work done by them. I recommend them. Stand by for my review after they finish with my car.
6/17/2020 I just picked my car up. This first 4 pics are the before pics and the last 2 pics are when I picked up my car. I could not get into my trunk, now it closes better than before damage. The did a very good job.