Avance Care Apex

Kate is exactly the provider I wanted in charge of my care. She shows genuine concern for me and my health and works to create a plan that’s good for me. She’s so great at answering all of my questions and spending adequate time with me.

A big "Thank You" to the office manager Aleeza! She assisted me in clearing up some major issues with my husband's billing and insurance. She was pleasant and professional every time we spoke which was very often to get this mistake corrected. Thank you so much!

I’ve been with Avance Care for about 5 years and I’ve been coming to this location for about 1-2 years.

I have never had a bad experience at this location, or with Avance Care in general. I was initially hesitant about the style of this organization, sort of like a “big box” type of medical facility that has a ton of locations and is “speedy”. But I’ve found it to be much less impersonal than I expected. I’ve been with Dr. Savage here and I have to say she has been one of the best doctors I have had. She listens, genuinely listens, and is knowledgeable, empathetic, kind yet honest. I have issues with a particular medical exam and when I met her I told her my anxiety about this type of exam, and she was respectful about how she approached it, taking all my concerns into account.

To me one of the biggest benefits about this place is the ease to make and change appointments and the ability to communicate directly with staff and doctors. I use the app to schedule appointments or change them, even weekend appointments which are essential to me. I have never had to wait excessively beyond my appointment time and many times when I arrive early I am seen early. Prescriptions are filled and refilled quickly (I get them sent locally to Harris Teeter). Usually within an hour of leaving my prescriptions are ready.

I would recommend this place overall. I can’t speak for every doctor here, but I’ve seen Dr. Savage multiple times and Dr. Murphy once and have always felt comfortable with them.