(January 31, 2021, 6:40 am)
IDK why there aren't any reviews here but should be! My rental process was straightforward, simple, well-detailed, and fully serviced. I was vehicle-upgraded for free as a result of stock availability which I realize is not a huge deal but its a very nice touch and many companies could have debated or challenged upgrade charges, or complicated the process, or simply declined me as a customer. Instead, Hertz on Capital seamlessly made a solution for a short stock problem without any additional trouble to me. They handled my insurance arrangement easily and provided a very nice, perfectly clean SUV for my travel needs. They stayed in touch with a flexible approach for when I needed to return the car based on repairs of my personal car. The exterior of the area/building is definitely not the most welcoming, but "not the cover that counts" - and the employees here and service provided were excellent. I will return there if needed in the future. Thanks all!